Welcome to Arkansas State University!

Current Activities

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  • Enterprise Application Services

    Enterprise Applications Services 

    New Software Packages in the pipeline – implementation & integration with Banner

    • Common Application  - late Summer 2019
    • Slate (Recruitment) - Phase I - late Summer 2019
    • RaisersEdge (Advancement) - Fall 2019
    • Gravyty- Summer 2019
    • Banner Analytics - Spring/Summer 2020
    • TimeClock Plus - Summer 2019
    • ASC Contract Management - TBD
    • Banner ILP (Integrated Learning Platform)- Phase I Summer 2019
    • Constituo (Integration Platform) - TBD
    • Banner 9 Self Service upgrade - TBD

    Review & Analysis of

    • Cloud opportunities for storage, software and computing
    • Collaboration opportunities with system campuses

    Currently Supporting:

    Banner
    Document Imaging
    Spreadsheet budgeting
    Taleo
    StarRez
    Civitas
    Concur
    Starfish
    Maxient
    DegreeWorks
    Touchnet
    FAMIS
    Mobileup
    Selerix
    ARGOS
    CRM
    Blackboard Learning Management
    Blackboard Transact
    iModules
    Canvas
    Spice
    T2 Parking
    Faculty180
    ISSM (formerly fsaAtlas)

    Completing (or in process of completing) 686 YTD Banner Requests

  • Business Services and Budgeting

    Info to go here

  • IT Security and Advanced Technology

    Info to go here

  • INFRASTRUCTURE SERVICES - CLIENT AND SYSTEMS SERVICES

    POC for cloud storage to replace current SAN replacement

    -          Research migration of on-prem Exchange to O365
    -          Upgrade of domain controllers
    -          Migration of old virtual infrastructure to new version and retire old vm host hardware
    -          Updating VDI labs

  • COMMUNICATION SERVICES

    Info to go here

  • Hardware Services

    Lab rebuilds

  • Digital Media Group

    Upgrade Signage server (Windows)
    Update Ubuntu Servers OS, PHP, web servers, SSL
    Build SSO's for new portal
    Build Staff Senate Election application
    Move and Update web apps applications
    Complete Daily Digest application
    Webspace for Chris Boothman
    Update TARP
    Update Parental Consent Form
    JET Bus Application
    Ready Education Intergration (Jet, Laundry Alerts etc.)
    Build application for Howl TP
    Automate processes for ID Card Center

    New Gatekeeper form
    Move to Campus press

    Currently supporting:

    dotCMS
    Visix/Digital Signage
    Zoom
    MyCampus
    cPanel
    WordPress
    CampusPress
    Lynda.com
    Time Tracker

  • IT Store/Helpdesk

    IT Store
    IT Store Move
    NSRs
    Apple on campus meetings
    Training new student workers
    Developing processes for Today at AState
    Working on service and repairs- process, plans, marketing, ordering
    Product Assortment-new ideas, fall ordering
    Marketing – creating a calendar for planning, try new marketing ideas
    Develop professional development courses for faculty/staff
    Create an iMessage account for the store to be able to use that for questions
    Update store processes – lightspeed, operations and demos
    Organize the store – clean out before the move
    Make relationships with different departments
    Work on sending out a newsletter
    Work on digital signage for the move
    Student acceptance welcome gift ideas
    Campus IT events
    Create a meet the store staff on the website
    Work on updating Lightspeed- server and utilizing the built-in features.

    Helpdesk
    Webpage
    Hire new employee
    ChatBot
    Updating processes
    Work on after hours contract
    Knowledgebase
    NSR IT guide
    Campus Telephone guide
    FAQ handout for IT events
    Update Org Chart
    Centralized HD
    -EasyVista
    -Active Directory
    -Banner
    -Emails
    -Software
    -Phone
    -VPN
    -Duo
    -Process for transfer (Org Chart)

     

    EasyVista
    Update Workflows
    Train Kristen on more information about EV
    Get ready for the update to oxygen
    Projects tab- training, manual
    Create Dashboards for all the managers
    Reports – new manual with new upgrade
    Update processes
    Training new employees

    Special Projects
    Comprehensive software list for campus to put on the website.

     

  • ID Card Center

    Mobile Credential – soft launch on June 5, 2019
    Assa Abloy Training – July 10-12, 2019
    Star Rez to Bb Automation – August 5, 2019 or before is target to allow testing before classes start
    NDE locks – trying to finalize dates on that to work with the mobile credential launch
    Biometrics for Athletics – week of July 15th Progressive will be on site and hopefully those will be up and going by then or week afterwards
    Assa Abloy Lock install for Greek Sorority front doors, Card Center and ATM room – not scheduled yet but sometime this summer.

  • Distance Learning

    Info to go here

  • ITS Student Services

    Info to go here.